We do our best to make you satisfied with our products & services. All products must pass the quality check and cross-checked before shipping. But in certain cases you need to Return or Replace the product, aspects need to be taken care of.


  • Return/Replacement & Refund are accepted only within 15 days from the delivery date.
  • In the case of Returns/Replacement buyers bear all the shipping and handling expenses.
  • The product must be returned in the original packing and should be as good as new with tags attached.
  • Only defected items will be entertained for return and replacement.
  • If we have made a mistake, we'll also refund the Shipping & Delivery charges.
  • You need to send photos of the defects prior to Return/Replacement.


  • Products sold in SALE & DISCOUNT are Non-Refundable unless the product defects.
  • Made to Measure & Full Customized Leathers are not refundable or replaceable.
  • Worn or altered items can not be returned. The product should be inspected upon receipt.
  • No Return/Replacement will be issued to the customer ordering more than two products at a single time. Ideally, restrict the practice of generation of a resale value and return the product in case there is no sale. It also discourages the practice of ordering different products for trial and selecting only one.


If a product is eligible to Return/Replacement or Refund, please follow the instruction

  • First of all get an approval for Return/Replacement, Request Return
  • Please mention your name, order number & email address which is used to place an order. If the product has defected, please send photos of the defects.
  • Our sales representative will get back to you within 48 working hours to serve you in the best possible way.
  • We will provide a return address, Once you get the approval for Return/Replacement. For your protection, when you are returning an item to us, we recommend that you use a recorded-delivery service.
  • For any further queries, feel free to contact us at 


  • Refunds will be processed within approximately 7 to 10 working days after we receive your return.
  • Refund will be made to your original payment method i.e. PayPal 
  • Shipping charges are non-refundable.